Procure Smart has successfully supported Capella, a leading UK charity, in building a more stable and strategic approach to utility procurement, helping the organisation balance rising costs, sustainability goals and long-term risk.
The partnership highlights a smarter way for charities, CICs, fundraisers and non-profits to approach utility and income management, moving towards confident strategies that don’t rely on income generation alone.
Capella, which delivers vital services including Sleep Action and Teens+, was facing increasing pressure from a volatile energy market. With multiple sites and varied usage requirements, managing contracts had become complex, with rising costs presenting a significant financial risk.
Recognising the need for expert help, Capella turned to Procure Smart to bring clarity and structure to the situation.
Through a tailored approach, Procure Smart worked closely with the organisation to fully understand its operational needs and financial priorities. Rather than offering generic solutions, the team provided clear, straightforward guidance, enabling Capella to assess its options, understand potential risks and make informed decisions with confidence.
While income generation will always be a priority for charities, there is growing recognition across the sector that how money is managed can be just as impactful as how it is raised. For organisations like Capella, reviewing operational costs creates an opportunity to redirect valuable funds back into frontline services, without increasing pressure on fundraising teams.
By developing a structured, long-term energy strategy, Procure Smart helped Capella reduce its exposure to market volatility while enabling the organisation to move forward with a solution that balances cost control with its wider sustainability goals. The result is a more predictable and stable approach to energy, providing reassurance across the organisation.
As part of the process, Procure Smart also provides ongoing support, ensuring Capella remains informed of market changes and opportunities, while reducing the workload typically associated with managing utilities across multiple sites.
The partnership has since evolved into a long-term relationship, with Christopher McShane, Head of Corporate Services at Capella, commenting:
“We see Procure Smart as an ongoing partner rather than a one-off source of support. They’ve helped us balance cost control with our environmental goals and given us confidence in a complex area.”
This case study reinforces Procure Smart’s approach to supporting charitable organisations: combining expert knowledge, transparent advice and tailored solutions to deliver outcomes that go beyond cost savings.
By helping firms navigate complex utility markets with clarity and confidence, Procure Smart continues to empower charities to focus on what matters most: making a difference.
Looking to take control of your operational costs and unlock more value from your budgets?
Get started with a free, no-obligation review from Procure Smart.
