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Switch Savvi is here to save you time and money
- Simple instantaneous quotes - find a better deal in seconds
- Transact instantly - 24 hours a day
- Switch entirely online
- Support on hand to help
- Protect your company from rising energy costs
- Fully managed accounts from switch to renewal
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More suppliers are available through phone-based quotes with Procure Smart
Frequently Asked Questions
We hope these questions help. But, if you’re still unsure, please get in touch via phone or email.
If I sign a contract on Switch Savvi, is it “locked in” immediately?
Not immediately, but soon.
Once your contract has passed our quality checks, it will be sent to the supplier to be “locked-in”. This process takes less than one business day. If you have completed your deal on Switch Savvi Mon-Fri, we will contact you within 24 hours with any issues. If it’s a weekend, we will contact you on Monday with any issues
Once a supplier confirms a deal is locked in, Procure Smart’s Quality Team will email you with confirmation. At this stage you have legally agreed the contract in line with Procure Smart’s terms and conditions.
At this point, you have switched savvi!
Are Switch Savvi contracts legally binding?
Yes, once your business energy contract has been locked in, you are legally responsible for the fulfilment of the contract.
Fraudulently terminating an energy contract or agreeing duplicate contracts with business energy suppliers leaves you susceptible to cancellation charges or loss of revenue charges from suppliers or TPIs.
This applies in the same way as any business energy contract and is no different if you agree your contract via Switch Savvi.
What happens if there is an error on my online contract?
When you have completed signing your contract online, you will be sent completed versions of these contracts to your email inbox to read immediately. We recommend you checking these over promptly, so you can ask any questions or raise any inaccuracies with us straight away, before we send this off to your chosen supplier.
Procure Smart also will run the contract through our stringent quality processes, to check for the following:
- Any missing details that are essential
- Any inaccuracies, such as missing KVA for half hourly meters or an incorrect-looking AQ
- That the supplier you have selected has no exceptions against your business type
Look out for any calls from us over the few days following the completion of your switch online. We should not need to contact you, but time will be of the essence if we do need to reach out.
We will contact you with any questions or corrections needed on your contract prior to submission to the supplier.
When will I know if my contract has been accepted?
Once the contract has passed our quality checks, it will be sent to the supplier to be “locked-in”. This process takes less than one business day. If you have completed your deal on Switch Savvi Mon-Fri, we will contact you within 24 hours with any issues. If it’s a weekend, we will contact you on Monday with any issues
Once a supplier confirms a deal is locked in, Procure Smart’s Quality Team will email you with confirmation
At this point, you have switched savvi!
I need help completing my quote, what can I do?
There’s always a person available if you don’t want to switch online. Give us a call on 0330 818 3007 and speak to one of our experts.
Our opening hours can be found here.
What if I’m out of contract?
Switch Savvi is smart enough to handle out-of-contract customers.
The system will set your live date to the earliest possible date with your chosen supplier. This is usually approximately 5 days from now.
This is all subject to lock-in confirmation with your chosen supplier.
NOTE: switching suppliers can be blocked by your current supplier even if you’re out of contract in the event that you have unpaid debt on your meter.
How does Switch Savvi make money?
Just like a comparison website, Switch Savvi makes money via a fee from the supplier you choose. This is built into the price of all quotes presented to you and is itemised in line with Ofgem guidance throughout the quoting and contracting process, providing complete transparency.
What happens with the details I supply in Switch Savvii?
Your details are held in accordance with our Switch Savvi Privacy policy, available here.
Remind me to get savvi
We'll hit you back
If you aren’t quite ready to switch, leave your email here and we’ll remind you about Switch Savvi when you hit your contract’s renewal window.
Guides to help you compare business energy
Switch Savvi:
A User Guide
A walkthrough of the Switch Savvi switching process, guiding you on how to use our platform like a procurment pro.
Our Business Energy Suppliers
Read a short profile of each of the suppliers we compare with Switch Savvi.
There's always a person available if you don't want to switch online
Let us know when you’d like us to phone you. Alternatively, call us on:
- 0330 818 3007
Or book a call back: